Celtic Tribe Membership & Services Agreement | GlobalPassport™ Mobility Advisor Program

This Agreement (“Agreement”) is effective as of the date you execute it (the “Effective Date”) and is entered into by and between GlobalPassport™ (referred to as “GP,” “we,” or “our”) and you (referred to as the “Member,” “you,” or “your”). Collectively, GP and the Member are the “Parties.”

1. SCOPE OF SERVICES

  • Overview
    GlobalPassport™ (“GP”) provides personalized assistance for individuals and families seeking dual citizenship, residency, and global mobility solutions. This membership includes access to a Dedicated Mobility Advisor for a 90-day period, offering comprehensive planning, strategy, and risk assessment services.

    1.1 Role of Your Dedicated Mobility Advisor
    Your Dedicated Mobility Advisor will:
    • Provide personalized guidance on program selection, timeline planning, and eligibility criteria.
    • Assist with document preparation and submission strategies.
    • Conduct monthly check-ins: check-ins to track progress and make necessary adjustments.
    • Offer priority support for urgent queries related to your citizenship or residency process.
  • 1.2 Personalized Mobility Planning
    • A custom migration plan tailored to your goals (work, retirement, safety).
    • Step-by-step application guidance for citizenship, residency, and visa programs.
  • 1.3 Dynamic Plan Adjustments
    • Ongoing strategy refinements based on global policy changes and personal circumstances.
    • Scenario modeling to assess different pathways and ensure adaptability.
  • 1.4 Comprehensive Risk Mitigation
    • Expert guidance on visa, residency, and taxation policies to avoid common pitfalls.
  • 1.5 Exclusive Market Insights
    • Access to proprietary mobility research and country reports.
    • Industry-leading PassportFolio™ modeling for program comparisons.
  • 1.6 Smart Documentation & Secure Storage
    • Automated document retrieval and verification of key records.
    • Secure online portal for document storage and application tracking.
  • 1.7 Real-Time Updates & Progress Tracking
    • 24/7 monitoring of application progress.
    • Live status updates to keep you informed throughout the process.
  • 1.8 Exclusive Community & Perks
    • Membership in the “Celtic Tribe” (for Irish citizenship seekers) and other regional groups.
    • Weekly live Q&A sessions with mobility experts.
    • Family package discounts for multi-member applications.

  • 2. SERVICE COMMENCEMENT & DURATION
    • The Mobility Advisor service lasts for 90 days from the Effective Date.
    • After 90 days, Members may choose to:
    • Extend their advisor access for an additional fee.
    • Retain limited access to the document portal and community resources at no extra cost.
  • 3. SERVICE-LEVEL AGREEMENT (SLA)

  • To ensure a high-quality service experience, GP commits to the following response times:
    • Advisor inquiries: Responses within 48 hours on business days.
    • Monthly check-ins: Scheduled every two weeks to review progress and address concerns.
    • Live Q&A Sessions: Available once per week for real-time expert guidance.
  • 4. FEES, COSTS, AND EXPENSES
    4.1 Professional Fee (“PF”)
    • The PF is based on whether the Member’s Irish-born ancestor is a parent or if the ancestor is a grandparent. This fee covers resource allocation and service initiation.
    • It is non-refundable, except under the Money-Back Guarantee (MBG).
  • 4.2 Expenses
    The Member is responsible for all document preparation costs, including:
    • Certified copies, authentication, apostilles, and translations, within program guidelines.
  • 4.3 Non-Refundable Fees
    • All fees paid are non-refundable, except under the MBG.
  • 4.4 Customized Quote (“CQ”)
    • Your CQ details the PF amount and payment schedule.
  • 4.5 Money-Back Guarantee (MBG)
    Full Refund Conditions: You qualify for a 100% refund if:
    • Your application is officially denied and you choose not to appeal.
  • Partial Refund Conditions: You qualify for a prorated refund if:
    • You cancel the service within the first 30 days and have not used more than two check-ins.
    • Ancestral records cannot be found after exhaustive efforts.
  • Refunds Are Not Eligible If:
    • The government changes laws or policies, causing the application to fail.
    • The Member provided false, misleading, or incomplete information.
    • The Member fails to submit required documents on time.
  • 5. TERMINATION & WITHDRAWAL PROVISIONS
    5.1 Conclusion of Membership
    • Members may terminate their membership with 30 days’ written notice.
    • GP retains all fees paid up to the termination date, unless MBG conditions apply.
  • 5.2 Refund Policy After Termination
    • No refunds apply unless covered by the Money-Back Guarantee (MBG).
    • GP will provide a detailed service breakdown upon request.
  • 6. DISPUTE RESOLUTION & GOVERNING LAW
    6.1 Chargebacks & Complaints:
    Before initiating a chargeback, Members must provide a detailed written notice and allow 30 days for GP to resolve the issue.

    6.2 Arbitration
    • Disputes will be resolved through arbitration in San Francisco, California, under the International Centre for Dispute Resolution.
    • Arbitration decisions are final and enforceable in court.
  • 6.3 Governing Law
    • This Agreement is governed by California law.
  • 7. DISCLAIMERS & LIMITATION OF LIABILITY
    7.1 No Guarantees of Citizenship Approval
    • GP provides advisory services only and cannot guarantee application approval.
    • All final decisions are made by government authorities.
  • 7.2 Liability Limitations
    • Neither Party is liable for indirect, punitive, or consequential damages.
    • Liability is limited to amounts paid under this Agreement.
  • 7.3 External Regulatory Changes
    • GP is not responsible for government policy changes affecting applications.
  • 8. ENTIRE AGREEMENT
    • This Agreement constitutes the entire understanding between you and GP regarding the services provided.
    • It supersedes all prior agreements or representations, whether oral or written.