Trust Center

Trust & Reviews: Is GlobalPassport Legit?

We back every promise with verifiable proof. Explore our ratings, accreditations, and independent reviews to build confidence with evidence you can check.

Updated: 2025‑09‑10

Registered entity

Refunds honored

Client references

Security by Stripe

Facts at a Glance

92% approval/success across ancestry‑based filings in the last 12 months. Methodology described in the PDF.

Client satisfaction

~100 public Trustpilot reviews with a 5‑star average.

Refunds honored

100% refund policy as guaranteed in our client contract terms.

Corporate & compliance

GlobalPassport, Inc, Delaware, EIN/Reg 33-4358021; active and in good standing.

Success Stories

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Our Commitment to Transparency

Explore the documentation and data behind our operational standards.

Business Registration

The Question

Are you a legally registered business?

How To Verify

Entity Search (screenshot) - Preview

EIN/Reg doc - Preview

The Short Answer

Yes, we are a registered, tax-paying company in good standing.

Refund Policy

The Question

What is your refund policy?

How To Verify

Policy PDF - Preview

3 sample refund email threads - Preview

The Short Answer

We issue refunds according to our documented policy. The amount (full or partial) is determined by the case conditions.

System Reliability, Security & Communication

The Question

How do you handle service outages, platform security, and communications?

How To Verify

SLA - uptime commitment & response windows - Preview

Security Overview
Website Security & App Security

The Short Answer

We document every incident and communicate per our SLA. We use defense-in-depth: MFA/SSO/RBAC, TLS 1.3 in transit, AES-256 at rest with key rotation, centralized logging & alerts, and strict operational safeguards. The document vault adds client-side encryption, watermarking, and malware scanning.

FAQ

Is GlobalPassport a law firm or filing service?

No. We’re software. For filings, we refer customers to specialist providers that operate independently.

How do refunds/cancellations work for the software?

Monthly can cancel anytime; annual prorated per terms.

How do you protect my data?

Separate systems from service providers; role‑based access; export/delete within 7 business days.

Where can I read independent reviews?

See our company‑level Trustpilot/BBB profiles; software feedback is on our Reviews page.

What our clients say

100+ independent reviews from TrustPilot

view all reviews on trustpilot

We back our promises with transparent, verifiable proof.

Every claim is supported by documentation and evidence you can review.

see our standard membership agreement